The Hidden Cost of Chargebacks

Collecting Evidence to Fight Chargebacks

Depending on the processor you use, you should be able to pull a full report about any chargebacks for your business, along with a code explaining why the chargeback has occurred (at least, according to the bank involved).

How to Prevent Chargebacks

The best approach is to do everything you can to stop chargebacks from occurring in the first place. Ensure that your system requires several verification features, and collect as much customer information as possible.

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